Utility Billing Software Company
Your municipality provides utilities residents can’t live without, like water and sewer service — but those utilities don’t come for free. You need a convenient, reliable way to bill and collect payments from residents for the services they use.
Muni-Link is a cloud-based utility billing software for municipalities. Our utility billing system makes it easy to manage customer accounts and the billing process.
The Muni-Link Billing module was designed with the help from 4 different water and sewer utilities (Design Partners) to fill a void in the marketplace for a state-of-the-art billing solution. Muni-Link Billing is constantly being updated with new features and functionality; all of which has been suggested by our customers based on the ongoing needs of this marketplace.
Muni-Link is not just an ordinary customer information system (CIS), we are so much more. When we first started Muni-Link we just handled Utility Billing, as we’ve grown we’ve added more and more modules to the core of Muni-Link. We have developed WebPresence (Customer Communications), Notifications, Service Orders, Backflow Inspection Manager, Customer Self-Service Portal, Loans, and Stormwater to name a few. We have also added numerous integrations.
Municipal Utility Management Solutions
With Muni-Link, it has never been easier to bill your customers for water, sewer, refuse, and more. Our one-of-a-kind Account Central allows you to manage every account’s address, customer information, services and more all from one screen.
Muni-link is also able to integrate seamlessly with your meter and accounting systems. Also, by using our cloud-based system, you can process billing runs and batches from anywhere with an internet connection. You’ll be able to shave time off the billing process without even having to be in your office.
About Our Software
Muni-Link is a utility customer information system (CIS) with valuable tools ready to streamline your operations. We’ve grown over the years and have added additional modules to our core software, including:
Utility Customer Information System
“Our billing went from 5 days (yes days!) to 2 hours. It otherwise saves us so much time over our previous billing system. It is the best move we could ever have made.”
- Patty Garrett, Office Manager, Hanover Township Sewer Authority, PA
“This is a great billing software to use. It is very user friendly and easy to learn. The program is very affordable and is an excellent value. It reduces time, workload and stress.”
- Karen St Clair, Assistant Treasurer, East Petersburg Borough
“I honestly can’t think of one thing that Muni-Link could have done better… We look forward to our future with Muni-Link and all the exciting features the program has to offer”
- Carol Benedict, Utilities Director, City of London, OH
Book A Demo With The Team Today
SEE HOW OUR UTILITY BILLING SYSTEM WORKS.